Terms of Service

Terms of Service

Last updated: October 9, 2026

1. Overview

This website is operated by SugarFur. Throughout the site, the terms "we", "us" and "our" refer to SugarFur. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink. If you do not agree to all of the terms, you may not access the website or use any services.

2. Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service.

3. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

4. Accuracy, completeness and timeliness of information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance on the material is at your own risk. We may modify site contents at any time without obligation to update them.

5. Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice, and we shall not be liable to you or any third party for any such change.

6. Products and services

Certain products may be available exclusively online and in limited quantities. We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee your screen's display is exact. We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to limit quantities of any product. Product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time.

Product use and safety. Our garments contain LED electronics and a rechargeable power bank. Keep away from water and all liquids; never machine wash or tumble dry — spot clean only, with the battery disconnected. Do not puncture, crush, or expose the battery pack to heat. Misuse that damages the product voids defect coverage.

7. Accuracy of billing and account information

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so we can complete transactions and contact you as needed. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock issues — you will always be refunded in full.

8. Optional tools

We may provide access to third-party tools (such as review apps or size guides) over which we have no control. You acknowledge we provide such tools "as is" without warranties, and your use is at your own risk.

9. Third-party links

Certain content or services on the site may include materials from third parties. Third-party links may direct you to websites not affiliated with us; we are not responsible for examining their content or accuracy and are not liable for any third-party materials, websites, or transactions.

10. User comments, feedback and other submissions

If you send us reviews, photos, or suggestions, you agree we may use, edit, and publish them (for example, as product reviews or in marketing) without restriction or compensation, unless you tell us otherwise in writing. You agree your submissions will not violate any third party's rights or contain unlawful or offensive material.

11. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, inaccuracies and omissions

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to change or cancel orders if any information is inaccurate, without prior notice — including after you have submitted your order.

13. Prohibited uses

You are prohibited from using the site for any unlawful purpose; to solicit others to perform unlawful acts; to violate regulations or laws; to infringe intellectual property rights; to harass or harm others; to submit false or misleading information; to upload viruses or malicious code; to collect others' personal information; to spam or scrape; or to interfere with the site's security features. We reserve the right to terminate your use for violating any of these.

14. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, nor that results obtained will be accurate or reliable. To the maximum extent permitted by law, the Service and all products are provided "as is" and "as available" without warranties of any kind. In no case shall SugarFur, our directors, employees, or suppliers be liable for any injury, loss, or damages — direct or indirect — arising from your use of the Service or products, even if advised of the possibility.

15. Indemnification

You agree to indemnify and hold harmless SugarFur and our affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or violation of any law or third-party right.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted, and the remaining provisions shall remain in effect.

17. Termination

These Terms remain effective unless terminated by either party. We may terminate this agreement at any time without notice if you fail to comply with any term, in which case you remain liable for amounts due up to the termination date.

18. Entire agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and us regarding the Service.

19. Governing law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered, without regard to conflict-of-law principles.

20. Changes to terms of service

We reserve the right to update or replace these Terms at any time by posting the updated version on this page. Continued use of the site after changes constitutes acceptance.

21. Contact information

Questions about these Terms? Email support@sugarfur.com.